Privacy Policy
Effective date: August 2026
Overview
Welcome to Kintra ("Kintra", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using the Kintra mobile application.
1. Information we collect
Information you provide
When you create an account, we may collect:
- Name or display name
- Email address
- Profile photo (if provided)
- Username
- Fitness preferences
- Workout and activity information
- Comments, posts, and other content you choose to share
Automatically collected information
When you use Kintra, we may collect:
- Device type
- Operating system
- App version
- Anonymous analytics
- Crash reports
- Push notification token
- IP address (where required for security)
Health & activity data
Kintra stores information you voluntarily record, including:
- Workout check-ins
- Activities completed
- Exercise duration
- Streaks
- Achievements
- Leaderboard participation
Kintra does not collect medical records or provide medical advice.
If you choose to connect Apple Health or Google Health Connect in the future, you will be asked for separate permission before any health information is accessed.
2. How we use your information
We use your information to:
- Create and manage your account
- Provide fitness tracking features
- Display your activity to friends (where applicable)
- Operate leaderboards and challenges
- Improve the app
- Detect fraud and abuse
- Respond to customer support requests
- Send important service notifications
3. User generated content
Kintra includes community features.
Information you choose to share, including:
- Posts
- Comments
- Workout check-ins
- Profile information
may be visible to other users depending on your privacy settings.
Please avoid posting sensitive personal information.
4. Sharing your information
We do not sell your personal information.
We may share information with trusted service providers who help us operate Kintra, including:
- Cloud hosting providers
- Authentication providers
- Analytics providers
- Payment processors
- Customer support providers
These providers only receive information necessary to perform their services.
5. Purchases
Premium subscriptions and purchases are processed by the Apple App Store and Google Play.
Kintra does not receive your payment card information.
6. Data security
We use reasonable technical and organisational safeguards designed to protect your information against unauthorised access, disclosure, alteration, or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Your choices
You may:
- Update your profile
- Delete posts you have created
- Change profile information
- Disable notifications through your device settings
- Delete your account by contacting us or through the app (if available)
Deleting your account will remove or anonymise personal information where required by law.
8. Children's privacy
Kintra is intended for users aged 13 years and older.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected information from a child under 13 without appropriate consent, we will delete that information promptly.
9. International data transfers
Your information may be processed in countries outside your country of residence where our service providers operate.
Where required by law, appropriate safeguards are used to protect your information.
10. Your rights
Depending on where you live, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to certain processing
- Request data portability
- Withdraw consent where applicable
Requests can be made using the contact information below.
11. Third-party services
Kintra may use trusted third-party services, including:
- Apple
- Supabase
- RevenueCat
- Expo
- Analytics and crash reporting providers
These services have their own privacy policies governing their use of your information.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If significant changes are made, we will notify users through the app or by other appropriate means.
The updated policy becomes effective on the date shown at the top of this document.
13. Contact us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact:
Kintra Support
Email: support@getkintra.app
Website: getkintra.app