Suitability & User Safety Guide

Kintra is built to help you train consistently and enjoy it. This guide explains who the App is for, how to stay safe physically and online, and how we keep the community healthy. Please read it before you start.

Kintra is designed for people aged 16 and over who want to build a regular fitness habit. It rewards showing up to a gym or fitness venue with streaks and ranks, and lets you share your progress with friends.

Kintra motivates attendance; it does not provide medical or training advice.

• Speak to a doctor before starting a new exercise routine, especially if you have a health condition or injury.
• Warm up, use proper technique, and listen to your body.
• Rest and recovery are part of training — the App counts only up to your weekly goal, so you are never rewarded for overtraining.
• If you feel pain, dizziness, or are unwell, stop and seek help.

Streaks and ranks are meant to be fun and motivating, not a source of stress.

• It is okay to miss a day or a week — your progress and history remain.
• Kintra includes a grace period when you first join, so you are not penalised while you settle in.
• Take rest days without guilt; consistency over months matters far more than any single week.
• If the App ever stops feeling good for you, it is completely fine to take a break.

Check-ins use your location to confirm you are at a venue.

• Your precise location is used only to verify the check-in; you control whether a post displays the venue name using “Hide location”.
• Think before sharing where you train with people you do not know.
• You can keep your posts and profile as private as your settings allow, and you can hide any post from your profile.

Check-ins use a live photo taken in the App.

• Only share photos you are comfortable with others seeing.
• Do not post nudity, violence, or content that could harm or identify others without their consent.
• Remember that what you post may be visible to your followers and, depending on your settings, more widely.

We want Kintra to be supportive and respectful.

• Treat others with respect — no harassment, bullying, hate, or threats.
• You can report any post, comment, or profile, and you can block users.
• We review reports and may remove content or suspend accounts that break our rules.
• If you see someone who may be in danger, or content involving a minor, report it immediately.

Challenges can pool the XP you earn during the challenge period and award it to the winners.

• Only join challenges you are comfortable with — the App asks you to confirm before you join.
• Compete for fun and motivation, never at the expense of your health or safety.

Kintra is not intended for children under 13 (16 in the EEA/UK). If you are a parent or guardian and believe your child is using Kintra, please contact us.

To report a problem or a safety concern, use the reporting tools in the App or contact privacy@getkintra.app. In an emergency, or if you or someone else is at risk of harm, contact your local emergency services immediately.

At any time you can edit your profile and privacy settings, hide posts from your profile, report or block other users, and delete your account (Settings → Delete account).